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All the innovation that goes into the development of medical devices is intended to serve a single purpose. While it is easy to get caught up in the wonders of modern technology, or talk about how medical machines make the lives and jobs of medical professionals so much easier, the true reason these devices exist is to aid in the provision of better care for patients. Both medical services and the devices that facilitate them should always be viewed from a patient-centric perspective. Glenmed Professional Healthcare Solutions looks at the human side of medical device supply.
Read our blog for more key information on the medical industry and medical devices.
Patient-centric Care
One might think that patient-centric care is standard in the medical industry. After all, what are we doing if not caring for patients? However, while caring for people and curing disease is most certainly what professionals in this industry are doing on a daily basis, it is the emphasis and viewpoint of the care-providers that matters. For example, do we focus on fighting disease or on making people feel better? Do we think about solving a problem or improving a patient’s quality of life? That is the key to patient-centric care. A patient is not just a pulse, or a collection of symptoms, but a human being who requires care and attention.
Harvard Medical School and the Picker Institute have provided a guideline to patient-centric care, which includes eight core principles:
- Respect of patients’ preferences
- Coordination and integration of care
- Information and education
- Physical comfort
- Emotional support
- Involvement of family and friends
- Continuity and transition
- Access to care
Taking these principles into account, we can clearly see that patient care is about much more than simply diagnosing and treating ailments.
Read Next: Medical Device Maintenance and Servicing: Ensuring Longevity and Reliability
How Glenmed Helps You Put Patients First
How can medical technology suppliers help healthcare professionals to practise patient-centric care? The answer lies in the prioritising of quality, safety and usability. Of course, medical devices must be accurate and effective in diagnosis and treatment, but they must also not impede patients’ comfort, and must also be easy to use – for the sake of the both the patient and the practitioner.
Glenmed aids in the provision of patient centric care through providing and servicing a range of medical devices that showcase the very latest in healthcare technology, and are optimised for accuracy, efficiency, usability, safety and comfort. We also partner with our clients to ensure that the devices we supply can deliver excellent patient-centric service for as long as possible. We are here to serve our clients, but we do so by first thinking of their patients and what they will need in order to get the best possible care.
Trust Glenmed Professional Healthcare Solutions As Your Go-To Provider Of Professional Medical Services
Glenmed is a licensed South African distributor representing several leading medical equipment brands. Contact us to find out how we can help you equip your medical facility, through both the sale and rental of cutting edge equipment, as well as train your staff and maintain your equipment.
Now Read Ensuring Patient Safety: The Importance of Proper Medical Device Sterilisation
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